Implementationsand Impact

Challenge

A major Philippine hospital with five floors and over 200 clinical destinations was losing significant staff time redirecting lost patients and visitors. Signage was outdated, layouts changed frequently, and non-Filipino-speaking visitors had no effective way to navigate independently.

Solution

ě2kdu kiosks were deployed at all major entry points — the main lobby, emergency entrance, and outpatient building — with a full multi-floor map of the facility. Accessibility-first routing was configured for all ward-to-ward paths. QR code handoff was enabled so visitors could continue navigation on their phones after leaving the kiosk.

Challenge

A Philippine hospital was losing significant reimbursements to delayed and rejected PhilHealth claims — staff were manually encoding CF2, CF3, and CF4 forms from paper charge sheets, reconciling HMO letters of authorization across separate spreadsheets, and had no unified view of outstanding claims or billing ledger status per patient.

Solution

SyntraMed was deployed covering the full inpatient and OPD lifecycle. The billing engine was configured to auto-post charges on order placement and dispensing. PhilHealth eligibility checks were activated at admission and CF forms were set to auto-generate from the patient record. The 10-status HMO LOA workflow replaced the spreadsheet process, and role-based dashboards gave billing and clinical teams a shared real-time ledger.

Challenge

A Philippine municipality managing 5,389 households across 25 barangays was making planning, welfare, and disaster decisions based on PSA CBMS data that was three to five years out of date. Benefit duplication across AICS, 4Ps, and senior grants went undetected because offices kept separate paper lists with no central visibility. SGLG evaluators and COA auditors had no traceable record history to review.

Solution

SyntraPolis was deployed as the municipality's community governance intelligence platform. Field enumerators used offline-capable mobile tools to build a live, verified household registry across all 25 barangays. An executive command dashboard gave the mayor and department heads real-time views of poverty indicators, water access, and 4Ps coverage. GIS mapping layers overlaid flood zones and informal settlements. The welfare qualification module cross-checked beneficiaries across programs, and the immutable audit ledger preserved all data changes for COA readiness.